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(New page: This policy is meant to clarify how communications are handled at HacDC. We have an obligation to: * Collaborate clearly and effectively within HacDC. * Communicate effectively with the ...)
 
(Removing "Policy" categories but info was useful)
 
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This policy is meant to clarify how communications are handled at HacDC.  We have an obligation to:
#REDIRECT[[Communications Methods]]
 
* Collaborate clearly and effectively within HacDC.
* Communicate effectively with the general public.
 
This policy outlines the various methods of communication necessary to facilitate the mission of HacDC.
 
== E-Mail ==
 
E-mail is the front line of contact between HacDC and the outside world.  It is also how most contact happens within the organization.  The communications policy spells out how e-mail is to be used by HacDC for maximum effectiveness and mibs.
 
=== Member E-mail Addresses/Aliases ===
 
Each member is entitled to an @hacdc.org e-mail account.  HacDC shall offer hosting for @hacdc.org e-mail accounts or offer the option of forwarding to the member's chosen e-mail address.  Member e-mail shall not be archived, except as chosen by the member in a hosted e-mail account.
 
=== Organizational Contact E-mail Addresses ===
 
Generic e-mail addresses should be lists comprised of members serving that particular function.  Each generic list should also have an archival function associated with it, either an archive e-mail address or a web archive available only to members of the list.
 
The following are the current OC e-mail addresses
 
{| cellpadding="2" style="text-align:left" border="1"
|-
! E-mail address !! Aliases !! General Purpose !! Primary Contact !! List Members !! Archived by
|-
| info@hacdc.org
| press, help, abuse, *
| General inquiries and contact, catch-all
| [[Coordinator in Chief]]
| [[The Ministers]]
| Archival e-mail account
|-
| web@hacdc.org
| www, blog, wordpress
| Web page design, inquiries, WordPress administrative requests
| [[Minister of Information]]
| [[Web Team]]
| Archival e-mail account
|-
| wiki@hacdc.org
| mediawiki
| Wiki inquiries, help, administrative requests
| [[Minister of Information]]
| [[Wiki Team]]
| Archival e-mail account
|-
| compliance@hacdc.org
| irs, dcra, dmca, theman
| Corporate paperwork, things we really cannot let slip by the wayside
| [[Keeper of the Mibs]]
| [[The Ministers]]
| Archival e-mail account
|}
 
Replies shall be handled by members from whatever e-mail address they choose to reply from.  However, '''all replies must cc: the original contact list.'''
 
=== Project Contact E-Mail Addresses ===
 
Each ongoing project must have an e-mail address associated with it.  The e-mail address may be an alias for the project coordinator, a discussion list for the project as a whole or an alias to info@ so [[The Ministers]] may be able to send project inquiries to the correct relevant parties.  In any case, the status of each project contact e-mail must be documented here:
 
{| cellpadding="2" style="text-align:left" border="1"
|-
! E-mail address !! Aliases !! General Purpose !! Alias/List/Other !! Primary Contact !! List Members !! Archived?
|-
| columbiaheightswifi@hacdc.org
| (None)
| Discussion list for the [[Columbia Heights Wireless]] Project.
| List
| nick@hacdc.org
| nick@hacdc.org
| Yes, Archival e-mail account
|-
|}
 
== Web (Static Content) ==
 
== Web (Dynamic Content) ==
 
=== Blog ===
 
=== Twitter ===
 
=== Livejournal ===
 
== Phone ==
 
== Jabber ==
 
== IRC ==
 
[[Category:Policy]]

Latest revision as of 09:07, 5 April 2012

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