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Communications Policy

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Revision as of 19:54, 10 April 2008 by Nickfarr (talk | contribs) (→‎IRC)

This policy is meant to clarify how communications are handled at HacDC. We have an obligation to:

  • Collaborate clearly and effectively within HacDC.
  • Communicate effectively with the general public.

This policy outlines the various methods of communication necessary to facilitate the mission of HacDC.

E-Mail

E-mail is the front line of contact between HacDC and the outside world. It is also how most contact happens within the organization. The communications policy spells out how e-mail is to be used by HacDC for maximum effectiveness and mibs.

Member E-mail Addresses/Aliases

Each member is entitled to an @hacdc.org e-mail account. HacDC shall offer hosting for @hacdc.org e-mail accounts or offer the option of forwarding to the member's chosen e-mail address. Member e-mail shall not be archived, except as chosen by the member in a hosted e-mail account.

Organizational Contact E-mail Addresses

Generic e-mail addresses should be lists comprised of members serving that particular function. Each generic list should also have an archival function associated with it, either an archive e-mail address or a web archive available only to members of the list.

The following are the current OC e-mail addresses

E-mail address Aliases General Purpose Primary Contact List Members Archived by
info@hacdc.org press, help, abuse, * General inquiries and contact, catch-all Coordinator in Chief The Ministers Archival e-mail account
web@hacdc.org www, blog, wordpress Web page design, inquiries, WordPress administrative requests Minister of Information Web Team Archival e-mail account
wiki@hacdc.org mediawiki Wiki inquiries, help, administrative requests Minister of Information Wiki Team Archival e-mail account
compliance@hacdc.org irs, dcra, dmca, theman Corporate paperwork, things we really cannot let slip by the wayside Keeper of the Mibs The Ministers Archival e-mail account

Replies shall be handled by members from whatever e-mail address they choose to reply from. However, all replies must cc: the original contact list.

Project Contact E-Mail Addresses

Each ongoing project must have an e-mail address associated with it. The e-mail address may be an alias for the project coordinator, a discussion list for the project as a whole or an alias to info@ so The Ministers may be able to send project inquiries to the correct relevant parties. In any case, the status of each project contact e-mail must be documented here:

E-mail address Aliases General Purpose Alias/List/Other Primary Contact List Members Archived?
columbiaheightswifi@hacdc.org (None) Discussion list for the Columbia Heights Wireless Project. List nick@hacdc.org nick@hacdc.org Yes, Archival e-mail account

Web (Static Content)

Web (Dynamic Content)

Blog

Twitter

Livejournal

Phone

Jabber

IRC

IRC is another method of communication for HacDC. It is a great way to keep in touch or have meetings with groups of people separated by distances.

Members of HacDC (and a few Friends of HacDC) maintain the IRC channel #hacdc at freenode.org. This is the officially recognized channel where The Ministers and/or designates are expected to provide information on HacDC and discuss HacDC projects and activities.

Projects whose communities rely on IRC are encouraged to start their own IRC channels or actively participate in existing channels.

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